Windhill Advice Service

We are an independent advice service and have very experienced staff to help you with your problems. We are a Quality Marked service and are audited by Advice Quality Services. We are regulated by the Financial Conduct Authority (Ref No: FRN 624804) and are members of AdviceUK which is the Umbrella organisation for Independent Advice Agencies. We have been funded by Bradford Council since 1992.

We offer free, confidential, impartial, independent and reliable advice. We mainly handle benefit, debt, housing, disability issues and we dealt with 2842 enquiries between March 2017 and April 2018. In addition, we brought £725,171 into the area in financial gains (helping people to claim the benefits they are entitled to), and we stabilised 25 debt situations, which amounted to £34,345 of debt.

There are four members of the team: Helen Roberts, Jana Elles, Alan Abbott and Shazia Akhtar. We have more than 60 years of experience between us!!

We have been funded by Bradford Council since 1992/+. From January 2017 we started delivering advice under a subcontract with Citizens Advice for the Shipley and Keighley area.

Our annual customer survey shows that 95% would recommend the service to a family or friend. 100% of people felt the adviser understood their problem and 95 % felt they got information that was easy to understand. We had some fabulous quotes as well: –

  • “Thank you – I wouldn’t have been able to do it without your help”
  • “I got the help that i could not find anywhere else, thanks so much. The food parcel made such a difference in a difficult time.”
  • “I was at rock bottom and you helped me prepare for the Appeal and we won – thank you so much”
  • “100 gold stars for the advisers and the work they do to help my family!”

 

Windhill Advice Centre Timetable

Monday

Wilsden Medical Practice

2 Ling Bob Court 
Wilsden 
BD15 0NJ

(book at surgery) 01535 273227 – 3 afternoon appointments

Windhill Advice Centre (book at Windhill) – 3 morning appointments

Tuesday

Baildon Link

35 Cliffe Ave, Baildon, Shipley BD17 6NX

(book at Windhill) – 3 morning appointments

 

Windhill Green

2 Thackley Old Rd, Shipley BD18 1QB

(book at surgery) 01274 584223 – 3 morning appointments

 

Windhill Advice Centre

Church St, Bradford BD18 2NR

(book at Windhill) – 3 morning appointments and 2 afternoon appointments

Wednesday

Oak Glen Medical Practice

196 Swan Ave, Bingley BD16 3PA

(book at surgery) 01274 566617 – 3 morning appointments

Windhill Advice Centre (book at Windhill) – 3 morning appointments and 2 afternoon appointments

Thursday

Grange Park Medical Practice

141 Woodhead Rd, Bradford BD7 2BL

(book at surgery) 01943 862108 – 1 morning appointment

Westcliffe Medical Centre

Westcliffe Rd, Shipley BD18 3EE

(book at surgery) 01274 580816 – 3 morning appointments

Windhill Advice Centre (book at Windhill) – 1 afternoon appointment

Friday

Shipley Medical Practice

Alexandra Rd, Shipley BD18 3EG

(book at surgery) 01274 531153 – 3 morning appointments

Windhill Advice Centre (book at Windhill) – 1 afternoon appointment

Need advice?

Make an appointment for a free, confidential and independent discussion.

 

We will update this page week commencing January 9, 2017. The update will detail the new timetable of Outreach sessions and timings.

Windhill Advice Service is funded by: –

Advice service funded by Bradford MDC
Advice service funded by the Advice Quality Standard
Advice service funded by Advice UK

We are active members of Bradford Community Advice Network

Windhill Advice Service is a member of Bradford Community Advice Network